Return & Refund Policy

At Amavol.shop, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we're here to help. This Return & Refund Policy explains the conditions under which returns, exchanges, and refunds are accepted.

By placing an order with Amavol.shop, you agree to the terms of this policy.

1. Return Eligibility

You may request a return if the following conditions are met:

  • The return request is made within 7 days of receiving your order.
  • The item is unused, unworn, unwashed, and in its original condition.
  • All original tags, labels, and packaging are intact.
  • The item shows no signs of damage caused by misuse or improper handling.

Returns that do not meet these conditions may be declined.

2. Non-Returnable Items

The following items cannot be returned or refunded:

  • Innerwear and undergarments
  • Accessories
  • Gift cards
  • Clearance or final sale items
  • Customized or personalized products

3. Damaged, Defective, or Incorrect Items

If you receive:

  • A damaged product
  • A defective item
  • An incorrect product

Please contact us within 48 hours of delivery and provide:

  • Your order number
  • Clear photos of the product and packaging
  • A brief description of the issue

Our team will review your request and arrange a replacement, exchange, or refund if applicable.

4. How to Return an Item

To initiate a return:

  1. Email us at support@amavol.shop.
  2. Include your order number and reason for the return.
  3. Wait for return authorization and instructions.
  4. Ship the item to the return address provided by our support team.

Returns sent without prior approval may not be accepted.

5. Refund Process

After we receive and inspect your returned item, we will notify you of the status of your refund.

If approved:

  • Refunds will be issued to your original payment method.
  • Processing typically takes 7–10 business days after approval.
  • The time for the refund to appear in your account may vary depending on your bank or payment provider.

6. Return Shipping Costs

  • Original shipping charges are non-refundable.
  • Customers are responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item sent by Amavol.shop.

7. Exchange Policy

We offer exchanges for eligible items in cases of:

  • Incorrect size
  • Defective product
  • Wrong item received

All exchanges are subject to product availability.

8. Order Cancellation

  • Orders may be canceled before they are shipped.
  • Once an order has been dispatched, it cannot be canceled and must follow the return process if eligible.

9. Contact Us

If you have any questions regarding returns or refunds, please contact us:

Amavol

Owner: RAJ HASMUKHBHAI BALDHA

Email : amavol21@outlook.com

Phone : 8347950036

Address : 
First Floor, Plot No.65, SantoshiKrupa Society, Puna
Bombay Market Road, Sitanagar Chowk, Punagam, Surat,
Surat, Gujarat, 395010